SALES POLICY

CONG TRINH NETTING CO., LTD

1. Applicable Subjects

This sales policy applies to all individual customers, businesses, distributors, agents, and contractors purchasing products manufactured and supplied by Cong Trinh Netting Co., Ltd.

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2. Sales Principles

• We are committed to supplying authentic products that meet agreed-upon quality standards and specifications.

• Prices are clearly listed and transparent, with preferential pricing for agents, bulk orders, and long-term partners.

• All cooperation is based on transparency, clarity, and mutual benefit.

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3. Order Methods

Customers may place orders through the following channels:

• Directly at our office or company showroom;

• Via hotline, email, Zalo, or e-commerce platforms (if applicable);

• Through our area sales representatives.

Orders will be confirmed in writing, via email, or through signed contracts.

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4. Payment Policy

• Customers must make payments according to the agreement specified in the order confirmation or contract.

• Accepted payment methods: cash, bank transfer, or installment (for projects or construction contracts).

• Orders will only be processed and shipped after payment or deposit is received as agreed.

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5. Delivery Policy

• Orders will be delivered on time, to the correct location, and in full quantity as stated in the order or contract.

• Free delivery is available for selected areas or qualifying orders.

• Customers will receive tracking information and full documentation (invoice, delivery note, etc.).

(See Shipping Policy for details)

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6. Warranty – Return – Refund Policy

• All products are covered under the company’s official warranty policy.

• Returns or exchanges are accepted for technical faults, incorrect specifications, or unmet agreed standards.

• Refunds are processed under eligible circumstances, as outlined in our Refund Policy.

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7. Customer Responsibilities

• Provide accurate information regarding the order, delivery address, and delivery time.

• Inspect goods upon receipt and promptly report any issues.

• Make timely payments and comply with agreed terms and conditions.

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8. Contact Information

Email: kinhdoanh.luoicongtrinh@gmail.com
Hotline: 0888.509.626
Address: 330A - 330B Ung Van Khiem Street, Thanh My Tay Ward, Ho Chi Minh City, Vietnam

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Cong Trinh Netting Co., Ltd. is committed to delivering high-quality products, optimal solutions, and dedicated services to customers across Vietnam and beyond.